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Do you have any questions about our services?
Check out our most Frequently Asked Questions.
Click on the question you would like an answer to!
1. How many hours of photo booth services do I need for my event?
Our minimum is a 2-hour session, but depending on the type of event and your number of guests we can suggest to increase the hours to meet your needs. Assuming that 1 person will take an average of 2 pictures, and taking into account that we are able to take and print around 50 photos per hour, you can use this following equation to calculate how many hours is suggested:
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Estimated number of guests x 0.04 = recommended photo booth hours
2. Can I book the photo booth for only 1 hour?
We are able to offer a 1-hour session for small gatherings of 25 people or less. 1-hour sessions are not possible for a larger group of people, this is because your guests would not have enough time to take full advantage of our photo booth. We want this to be a wonderful experience for you and your guests, and we wouldn't want anybody to be cut off due to time restrictions.
3. What are your COVID-19 protocols?
Our COVID-19 protocols may depend on many things, such as the current measures from the Aruban government, but also your type of event and what you as a host feels comfortable with. If asked for, we can do the following: use of masks; cleaning props after every use (however, this will require some added time and we might suggest to increase the hours of the session); exclude props that cannot be properly cleaned on the spot (such as crazy hats, wigs, paper props, etc.); social distancing at all times if physically possible; providing hand sanitizer for every guest before and after the use of our props. If you would like us to use any of these protocols, even if it is not currently being mandated by the government, please let us know and we will be happy to comply.
4. Do the number of hours booked include setup and breakdown time?
No, if you booked us for a 2-hour session, you can rest assured that we will be actively taking photos for 2 whole hours. We always make sure to come early to set up and leave a little bit later to breakdown so that it doesn't interfere with your booking time. Our setup and breakdown time is about 15 minutes each, so we will be there about 30 minutes extra than the total time you have us booked for.
5. What if we want to extend the session while the event is still going on?
If we don't have any other bookings planned after your event, we would be happy to extend our session. Sometimes, guests are having way too much fun with the photo booth and don't want us to leave yet, which is why we always come with extra materials just in case. We will be sure to find the host of the event to get approval for an extension if we see that there is still demand for the photo booth by the end of our session. We can then send an additional invoice for the extra hour(s) later on. For our standard photo booth services (excluding add-ons), 1 additional hour is AWG 200.
6. Is there anything you need to setup at my event?
Yes! Unless you are including our Green Screen Backdrop services, our photo booth does not come with a backdrop. We will need a designated area with a suitable background or backdrop for optimal picture results. We will also be needing a table to place all of our fun props for your guests to use and a place to plug in our electronics, but we will have an extension cord to make that easier.
7. How many physical copies can I get from 1 picture?
We only include 1 print per picture. Extra prints will come at a price of AWG 3 per picture and can only be re-printed by the end of the session.
8. Are the Ice Fountain Sparklers safe?
These sparklers are the same ones used for birthday cakes during indoor parties, they are completely safe and bought directly from a professional fireworks company to ensure that they are of the highest quality. They also come with a plastic holder for extra safety. However, for the protection of your guests and ourselves, we are very selective with which events we allow these sparklers to be booked for. We do not book them out for children's parties, events that are in small contained areas or events where we expect excessive drinking.